Q: What is the maximum number of students per class?
Q: At what time does the class start?
Q: What do I need to bring with me to attend your class?
Q: Is lunch provided?
Q: Are there any refreshments provided during the class?
Q: Will I be able to use the provided notebook computer to check my emails during the class?
Q: Can I receive a class completion certificate?
Q: Is there a detailed topics outline available for each of your classes?
Q: What are the qualifications of your instructors?
Q: Do you have a different date/class coming up in the future?
Q: How much does it cost to register for a class?
Q: When is payment due for my registration?
Q: How can I register?
Q: What payment methods do you accept?
Q: I do not have a credit card. Can I still register for one of your classes?
Q: I want to register for a class that is already sold out. Is there anything I can do?
Q: What is your refund policy?
Q: Which version of QuickBooks is used in your training?

Q: What is the maximum number of students per class?

A: Each classroom size is limited to a maximum of 18 students and our average class has less than 10 students.

Q: At what time does the class start?

A: All of our classes start at 9:00 am and run up to 4:30 pm, with 30 minute lunch break.

Q: What do I need to bring with me to attend your class?

A: You do not need to bring your own notebook, since we provide a notebook computer to each student, for the duration of the class, running a current version of the software. You may wish to print out and bring with you the class outline from our website, if you wish to be taking notes during the class. While we recommend that students minimize their own note-taking during our hands-on learning training classes, some students still prefer having the option of using a course outline printout for taking their own notes. Students are also responsible for providing their own meal and beverage.

Q: Is lunch provided?

A: No, students are responsible for providing their own meal and beverage. Besides bringing your own lunch, there is often the possibility of purchasing your lunch during the lunch break, directly at the training site, or in its immediate neighborhood. If you plan to purchase your own lunch, you may wish to contact the training site ahead of time to confirm your onsite lunch purchasing options.

Q: Are there any refreshments provided during the class?

A: Typically, water refreshment is provided, and students are responsible for providing their own meal and beverage

Q: Will I be able to use the provided notebook computer to check my emails during the class?

A: All of our notebooks are internet enabled, allowing students full internet browsing capability during a class.

Q: Can I receive a class completion certificate?

A: Class completion certificates are available upon request, at no additional charge. Please allow 4-8 weeks for the delivery of your certificate.

Q: Is there a detailed topics outline available for each of your classes?

A: When browsing the list of our classes on our website, click on any class name to view a detailed class outline. With our hands-on learning approach, we encourage students to learn by doing, instead of just taking notes. Students are of course free to print the topic outline from the website and bring it with them to the classroom for taking their own notes, if they feel a need to do so.

Q: What are the qualifications of your instructors?

A: Each one of our instructors is experienced industry professional with existing teaching experience.

Q: Do you have a different date/class coming up in the future?

A: Please provide us with your email address and your desired class location and we will notify you when new classes and/or dates become available in your area.

Q: How much does it cost to register for a class?

A: The cost of any single class is $259 (plus applicable sales taxes) or get any six or more classes for $229 each (+Tax) and SAVE 10%.

Q: When is payment due for my registration?

A: We require receipt of full payment before we are able to reserve your seat.

Q: How can I register?

A: The best way is to register directly on our website, which displays real-time availability information for all of our classes.

Q: What payment methods do you accept?

A: We accept all major credit cards.

Q: I do not have a credit card. Can I still register for one of your classes?

A: At this time, a credit card is required for registration.

Q: I want to register for a class that is already sold out. Is there anything I can do?

A: Send us your email address and the class location you are interested in. We will contact you in case of a spot becoming available. We will also email you when new training classes are scheduled in your area.

Q: What is your refund policy?

A: All registrations are fully refundable, up until two weeks prior to the scheduled class start. If, for any reason, you end up being unable to attend your class or need to cancel with less than two weeks before the scheduled class start, please let us know and we will be happy to give you a credit note for the full value. The credit note does not expire and can be used for registering in any of our future classes.

For group registration of 6 or more (for one class) there is a 3 week cancellation policy in effect. If, for any reason, you end up being unable to attend your class or need to cancel with less than three weeks before the scheduled class start, please let us know and we will be happy to give you a credit note for the full value. The credit note does not expire and can be used for registering in any of our future classes.

After registering for any of our classes online, a confirmation receipt will be shown on your screen and a copy of the receipt will be emailed to your email address. Ensure to check the receipt for any discrepancies and retain a copy as proof of your registration.

Q: Which version of QuickBooks is used in your training?

A: At this time, our training is offered in the most popular version of QuickBooks, which is QuickBooks Desktop for Windows. If you are interested in training specifically for QuickBooks Online or QuickBooks for Mac, please contact us for details on our upcoming classes for these specialized versions of QuickBooks.